Contact information
At Elmworth, we are committed to providing clear and reliable customer support. If you have any questions about your order, delivery, return, refund or our products, please contact our Customer Support Team.
Customer Support
Email: help@elmworthstore.com
Website: elmworthstore.com
When contacting us regarding an existing order, please include your full name, order number and the email address used when placing your order. This will help us locate your order and assist you more efficiently.
Order & Delivery Enquiries
You can contact us for assistance with:
- Order status
- Tracking information
- Delivery enquiries
- Address issues
- Product questions
- Cancellations
- Returns
- Refunds
- Damaged, faulty or incorrect products
Business Address
Elmworth
Unit 6
40 Wigram St
Harris Park NSW 2150
Australia
Please note that this is our business contact address. Products should not be returned to this address unless our Customer Support Team has specifically instructed you to do so.
For returns, please contact help@elmworthstore.com first so that we can provide the appropriate instructions for your order.
Customer Service
We aim to respond to customer enquiries as quickly as reasonably possible. Response times may be longer during weekends, public holidays and periods of exceptionally high demand.
For the fastest assistance, please send your enquiry directly to:
Contact Details
Store: Elmworth
Website: elmworthstore.com
Email: help@elmworthstore.com
Address: Unit 6, 40 Wigram St, Harris Park NSW 2150, Australia